Posts Tagged ‘Toshiba Air Conditioning’


Toshiba 7 Year Warranty & updated Rewards scheme

Monday, February 15th, 2016

Toshiba Air Conditioning have reworked their warranty scheme so once again set new standards in the industry.

Traditionally, manufacturers award warranty term based on the annual spend of the contractor or end user.  Rather than take this commercial view, Toshiba has now linked their warranty term not to turnover, but to workmanship.

Toshiba T7 Enhanced Warranty

The standard off the shelf warranty for Toshiba Air Conditioning is now the T5, 5 years parts & labour allowance (no minimum spend).  Then by completing a set 3 training courses at any of our hands on training locations Glasgow, Sunderland or Warrington plus Toshiba’s own Leatherhead facility, this warranty is lifted up to T7 – 7 years, again with no minimum spend.

This means now that all contractors, no matter the business size, can benefit from a 7 year warranty.

The top tier in the scheme is the T7e, 7 Year Enhanced Warranty.  By completing the training & submitting commissioning and maintenance data, the warranty is 7 years but with an enhanced labour allowance.  Contact Cool Designs for further detail or see our library documents section (general info drop down) for more information.

Following on from this, Toshiba have updated their rewards scheme.  The additions scheme has now ended and is replaced with the updated Toshiba Rewards Scheme.


Register for the new scheme and accrue points on all Toshiba Purchases from Cool Designs (conditions apply).  These points can then be redeemed for Toshiba products, on site tools, Love2shop cards and travel vouchers or marketing activity.  See our website library for more information.

Toshiba win ACR Product of the Year

Tuesday, February 2nd, 2016

Toshiba has been awarded the National ACR Product of the Year for the new SMMS-e VRF System.

Toshiba SMMSe

Toshiba SMMSe

Developments in three core technologies – the compressor, heat exchanger and advanced intelligent control – combine to ensure all outdoor units in the new SMMS-E VRF range have an ESEER (European Seasonally Adjusted Energy Efficiency Rating} higher than 7, an industry first.

Wear surfaces on compression vanes are treated with a high-tech Diamond-Like Carbon (DLC) coating, giving outstanding hardness,wear resistance and reliability. This enables significant increase in compressor rotation speed, resulting in a higher displacement volume. Up to 50 per cent great than previous generations.

The heat exchanger has been completely redesigned, which results in a 13 percent increase in surface area available for heat transfer.It provides continuous heating with no requirement to stop during defrost. This is made possible by the use of a new hot-gas bypass control.

A new approach to intelligent operation gives occupants improved comfort, energy efficiency an reliability by using the independent Pulse Motor Valves (PMV’s) to control the flow of refrigerant to each indoor unit.

Wireless commissioning allows performance data and status reports to be automatically emailed to end users or engineers.  Pipe work and connectivity has been increased,  giving double the previous allowable length.

Finally,as a result of the new compressors design and improved system controls, the operating temperature range has been significantly extended, and is now -5 to 46°C for cooling operation and -25 °C in heating mode.

The new Toshiba SMMS-e VRF is now available from Cool Designs Ltd

Toshiba Touch Screen Controller

Thursday, July 16th, 2015

Toshiba Air Conditioning have launched a new flagship touch screen controller.   We have had a touch screen in the family of control for many years, but the latest model brings us right up to date using the latest technology.  It connects to the TCC network making is available for Toshiba Digital Inverter split systems and the SHRMi Heat Recovery VRF and SMMSi Heat Pump VRF.

Toshiba Touch Screen

The new 7in colour touchscreen offers unprecedented power and ease of use, enabling engineers and end users to control systems and optimise performance and indoor comfort.

With the ability to control up to 64 indoor units via a unique capacitive touchscreen, the new Toshiba controller marks a departure from conventional air conditioning controls.

It has a brilliantly clear colour display with pin-sharp graphical interface, providing lightning response to the operator’s touch commands.  Toshiba’s new controller is based on an intuitive touchscreen with icons, similar to a large smart phone.  The system offers a host of powerful functions that extend it’s use, with future developments.

The central controller is available this summer from Cool Designs Ltd.

Toshiba Additions Scheme update

Thursday, April 9th, 2015


Toshiba Additions is the loyalty reward scheme by Toshiba Air Conditioning that rewards not only loyalty to the brand but also excellence and professionalism  in the field of air conditioning.  At Cool Designs, we embrace the full message being delivered here by Toshiba in that it matches our own approach for training & f-gas legislation.  All Toshiba RAS, Digitial Inverter, Heat Pump VRF, Heat Recovery VRF, Air to Air Heat Exchangers and Estia Air to Water Heat Pumps qualify for the Additions scheme.

In 2015, Toshiba has again enhanced the scheme by rewarding those who maintain their training by increasing the warranty term on all of the products above as well as continuing the market leading Total Peace of Mind labour allowances that ensure should a system fail under warranty, you know you are well covered for your time by Toshiba.  An overview of the Toshiba Additions rewards are below.

Toshiba Registered Installer (TRI)

Additions Points – 1 point per £50 spend
Clothing Allowance
5 Year Warranty*
TRI 5 Year Warranty Certificate

* To qualify £10K annual spend to be achieved, product training within 3 months of sign up, F-Gas / Refcom up to date


Toshiba Qualified Installer (TQI)

Additions Points – 1 point per £40 spend
Clothing Allowance
6 Year Warranty*
TQI 6 Year Warranty Certificate
Total Peace of Mind Warranty**
Customer Logo & name on the Toshiba website

* To qualify £50K annual spend to be achieved, product training (2 modules) within 3 months of sign up, F-Gas / Refcom up to date
** TPM Warranty requires Toshiba signed off commissioning sheets (per project) completed by trained engineer & signed TPM agreement

Toshiba Additions Installer (TAI)

Additions Points – 1 point per £30 spend
Clothing Allowance
7 Year Warranty*
TAI 7 Year Warranty Certificate
Total Peace of Mind Warranty**
Customer Logo, name and weblink on the Toshiba website
Promoted to consultants / end users on specified projects

* To qualify £200K annual spend to be achieved, product training (3 modules) within 3 months of sign up, F-Gas / Refcom up to date
** TPM Warranty requires Toshiba signed off commissioning sheets (per project) completed by trained engineer & signed TPM agreement


Additions Points can be redeemed on the following:

Selected Toshiba audio/visual equipment

Love2shop retail cards

Selected refrigeration tools

Toshiba air conditioning products


Please contact Cool Designs for further information.

CDL Toshiba RAS Wall Mount Offer

Tuesday, March 10th, 2015

One of our most popular offers over the last few years has been our summer offer on Toshiba Air Conditioning RAS Wall Mounts.  We’re delighted to be able to once again reduce the prices of these systems in time for the coming heat wave (no doubt!).  The offer will run from 1st April 2015 through to 31st October 2015.

SKV_High Wall


We have been able to maintain the same price as last year and also have added a fourth system size from the family.  We also have quantity discounts available.  Please contact or your local branch for pricing details.

RAS-077SKV 2kW Toshiba Air Conditioning Inverter Heat Pump Wall Mount
RAS-107SKV 2.5kW Toshiba Air Conditioning Inverter Heat Pump Wall Mount
RAS-137SKV 3.5kW Toshiba Air Conditioning Inverter Heat Pump Wall Mount
RAS-167SKV 4.5kW Toshiba Air Conditioning Inverter Heat Pump Wall Mount

Toshiba NEW Small Digital Inverter Twin, Triple & Quads

Monday, March 2nd, 2015

With the release this year of the new Toshiba small Digital Inverter, we are now pleased to confirm their connectability as twin, triple or quad systems.

The indoors can be connected to Digital Inverter Heat Pumps and Super Digital Inverter Heat Pumps, both also being suitable for R22 / R407C replacement technology.

The table below gives an example of the UK Cooling capacities (kW) and combinations that could be used.

Toshiba Multi Table for Small DI

Toshiba Multi Table for Small DI

As usual for Toshiba Digital Inverter Twin, Triple & Quad connections, power is taken to the condensing unit and then 3 core + earth to the header indoor.  Two core + earth then to the second indoor and from that to the next and so on.

ACR Awards 2015

Friday, February 27th, 2015

Come around quickly don’t they! Another fantastic evening at this years ACR News Awards at the Brewery in London.  Jimmy Carr was this years popular host and can be seen below presenting our own Simon Bradley as winners of the 2015 ACR News Distributor of the Year.  This recognition is a fantastic testament to the work we’re doing here at Cool Designs as innovation, training & responsible growth remain at the forefront of what we do.

We have many plan’s as we continue to look forward and certainly wont be resting, although perhaps after last night there may be some resting needed!

Simon Bradley of Cool Designs received award

Simon Bradley of Cool Designs received award

New Toshiba RAS Multi-Split Inverter Outdoor Units

Tuesday, February 3rd, 2015

Ras Multi Condensing Unit


Cool Designs Ltd are pleased to announce the launch of the new Toshiba Air Conditioning RAS Multi-split Inverter Heat Pump Outdoor Units with improved energy efficiency which are fully compliant with ErPLot10 and feature a field selectable DIP switch to enable Heating Only operation.

The heat pump condensing units are available from Cool Designs in Q1 2015 and can operate in cooling from -10 to 46’C and in heating from -15 to 24’C.

The model line up is as follows :

9kW (heating) RAS-3M26S3AV-E 3 -Way Multi
9kW (heating) RAS-4M27S3AV-E3 4-Way Multi
12kW (heating) RAS-5M34S3AV-E 5-Way Multi

Each of these has a dimension of H890 x W900 x D320mm.

The energy efficiency of these new models is excellent as you would expect with A++ in cooling and A+ in heating.

New Toshiba PMV-less VRF High Wall

Wednesday, January 28th, 2015

Cool Designs are pleased to announce the launch of the new Toshiba Air Conditioning High Wall 3 & 4 Series “PMV-Less” to complement the existing VRF Indoor Unit line-up. With the increased demand in the Hotel market, the addition of the PMV-less High Wall models offer an ideal solution where low noise levels are essential allowing the PMV kit to be installed outside of the conditioned space to provide whisper quiet indoor operation.  The new models can be used with the current range of Mini-SMMS, SMMSi Heat Pump VRF and SHRMi Heat Recovery VRF.

The model line up is as follows:
High-wall 3 series3 Series (Dimensions H320 x W1050 x D228 mm)
MMK-AP0073HP-E1 2.2kW
MMK-AP0093HP-E1 2.8kW
MMK-AP0123HP-E1 3.6kW
MMK-AP0153HP-E1 4.5kW
MMK-AP0183HP-E1 5.6kW
MMK-AP0243HP-E1 7.1kW

4 Series (Dimensions H275 x W790 x D208 mm)
MMK-AP0074MHP-E1 2.2Kw
MMK-AP0094MHP-E1 2.8Kw
MMK-AP0124MHP-E1 3.6Kw

RBM-PMV0363E 2.2-3.6kW
RBM-PMV0903E 4.5-7.1kW


Rugby Competition – R22 Data Collection

Wednesday, January 7th, 2015

Toshiba is a strong supporter of environmental protection, with industry-leading efficient technology and a pioneer in achieving Carbon Neutral status for our UK business.
In keeping with our green credentials, Toshiba would like to collect market data on the number and type of R22 systems still operational throughout the UK and Ireland. To this end, we are inviting feedback from customers, end users, consultants, indeed everyone who has an interest in the Heating Ventilation and Air Conditioning (‘HVAC’) industry.
To encourage as much feedback as possible, Toshiba is offering the chance to win tickets for the 2015 Rugby World Cup games (‘RWC’) to anyone providing the requested information and answering the qualifying questions.

There will be three official ticket selections, one on the last working day in January, then again in February and March. The lucky winners will each receive two tickets for one of the World Cup games during 2015.

Selection Dates  30th January 2015  27th February 2015  31st March 2015

Do I qualify? The competition is open to all who provide the information and can answer the qualifying question(s). You could be anyone with knowledge of the HVAC industry and have the right to provide the information on behalf of any third party.

Can I enter more than once? Yes, you are entitled to enter as many times as you would like. As long as you provide the required information (please note: any entries with information missing will not be entered into the competition). Entries received before the first selection will only be entered into that selection ; again the second selection will be for all entries not received whilst the first selection is open and received before selection two is made etc.

Entry Expectations TCUK expects that customers supplying the information is of a factual nature and must be accurate. We would expect that the person completing the form and providing the information has the authority to do so and that they are happy for us to use this information internally and to contact any organisations named on the competition forms.

What will Toshiba use this information for? Toshiba will use this information to gain a greater understanding of how much equipment utilising R22 equipment is still being used within the UK market. We will also use the information to establish the types of systems still operating and the capacity range of these systems which may help Toshiba to build a strategy to assist with the changeover of the equipment at the appropriate time.

Can Toshiba Air Conditioning help me Plan my Replacement of R22 Equipment? Yes. Toshiba have an excellent range of energy efficient systems which could help you to significantly reduce power consumption that, in some cases, can be as much as 65%. The Toshiba range of systems can also be used in conjunction with existing infra-structure such as re-using the copper pipework etc. to help reduce installation costs when appropriate.

The Toshiba R22 replacement system offers innovative technology which allows a system to produce the maximum capacity available even when re-using old R22 copper pipe that are cleansed of R22 refrigerants (Please note that R22 pipes tend to be one size larger than R410a sized pipe). Therefore a Toshiba 10kW system will still give 10kW of cooling or heating, whereas other manufacturers could reduce the available capacity by up to 15% due to reduced refrigerant velocity.

Toshiba also provide a finance scheme, where equipment can be purchased, installed and also maintained within one agreement for a period of up to 7 years, meaning total peace of mind that you will not receive any unexpected bills for that period. In most cases the reduction in running costs can be higher than the monthly finance costs, meaning that the new units can be self-financing.
Toshiba also provides an easy to use software programme which is available for download from the business lounge area of our website and a Toshiba sales person would be more than happy to meet and discuss options with you.

When will I be Informed If I have won? You will be notified using the contact details provided within three working days of the official selection.

Can I choose the game I will attend? Unfortunately not. Each winner will be entitled to two tickets for a RWC 2015 game, but the allocation of tickets will not be announced until four weeks before the game at the latest. However, we will try to provide this information as soon as we are able to do so.

Can tickets won be sold or transferred? No tickets provided by Toshiba can be sold or transferred. It is against the RWC 2015 terms and conditions to do this and should tickets be sold, then the RWC 2015 have the ability to cancel the tickets As part of entering this competition you are confirming that you will comply fully with both Toshiba and the RWC 2015 Ticket terms and conditions. Full details of the RWC Ticket terms can be provided upon request.

Entry Form

Please open this link to download the entry form.  Entries to be emailed to or posted to Toshiba Air Conditioning, Guildford Road, Leatherhead. Surrey. KT22 9UT.