CDL now offer a wide range of added services. These have developed over the years by being flexible in our approach and listening to the wishes of our customers.
Detailed below is a summary of what we can offer but it is worth pointing out that this list is evolving constantly. We are happy to receive any feedback or requests you may have.
Heat Gain/Loss Calculation – We are happy to look over building designs, drawings or attend site to assist in the calculation of heat gain or loss.
Pre-Commissioning Checks – We can if requested attend site to work with the contractor to ensure a healthy installation is fully ready before commissioning
Training – We offer free weekly training sessions on our products, please see the training section for more information
Tool Box Talks – We can arrange early morning discussions with engineers to cover any queries they have. An informal discussion over coffee!
Design and selection – Being familiar with our product means we can help and suggest with the selection of our product efficiently
Commissioning Assistance – If requested we can assist the installing contractor to commission any installation from a small mini-VRF to a bespoke controls BMS arrangement
YouTube – We have a YouTube channel with a growing collection of “how to” and “what’s in the box” videos
Telephone support – we offer extended hours of telephone technical support.
Delivery – We can deliver to all parts of the UK including the Highlands and Islands. Additionally we can offer same day services should the need arise.
Health checks – We can attend site and run a health check for current or old product. We offer an independent report to satisfy the requirements of the end user.
Site support – if we can’t help over the phone, we can arrange to attend site with the engineer to assist.